Shipping Policies

This is the shipping policy we instill and apply to any information handled and product transported across Australia.

Shipping Policies for the delivery of Customised School Diaries:

    • Shipping commences from the week starting the 23 November on wards. Orders containing custom school products are shipped via StarTrack. Local Melbourne orders are shipped via a door to door express service. Orders are shipped as per customer’s agreed ship window.
    • After your order has be dispatched you will receive it within the agreed ship window week.
    • Upon receipt of delivery please notify us immediately if there are any problems with your order. Damage situations will be considered on a case by case basis.
    • Please check quality of products immediately upon arrival. Also ensure that you have received all the boxes listed on the consignment note before accepting delivery.

General Shipping Information

Delivery Via Courier

Your order will be processed upon receipt and shipped within 24 hours. We use fast and reliable couriers for deliveries Australia Wide.
Orders up to 3kgs delivered via air-freight within 1-3 business days*
Orders over 3kgs delivered within 3-6 business days*

*These delivery times are a guide only and in some instances can vary

Delivery to PO Boxes

Where a PO Box address is given your order will ship via Australia Post Parcel Post Service.
Melbourne Metro delivered within 2 business days*
Country Victoria delivered within 5 business days*
Interstate Metro delivered within 3-6 business days*
Interstate Country please check with post office or call our office for more information
International Orders call our office for more information

*Please note these delivery times are as per the Australia Post website. We have found that in some instances delivery to PO Boxes can take much longer than the advertised Australia Post delivery times.